Responsibilities:

• Responding to client enquiries by email and phone
• Preparing quotations
• Recruiting teachers
• Organising and coordinating courses
• Reporting to management

Requirements /Essential Criteria :

Skills:
-Speak and write English fluently and preferably speak at least one other language
-Have an excellent phone manner
-Have excellent PC (Office, spreadsheet and internet) skills

Knowledge and experience:
-Have proven customer service experience (at least 18 months)
-Have a university degree
-Have experience working in an international team

Behavioural competencies:
-Customer service orientation
-Flexibility
-Teamworking

Desirable:

-Have experience working in educational environment

Salary: $650 per month
Hours / Holidays: Monday to Friday, 9.30am to 6pm, one hour for lunch 20 days paid holiday plus public holidays

If you are interested in joining a growing company, and feel confident that you can work well remotely, then send your CV (in English) to Steffi Franke, HR Manager, at steffi@listenandleran.org Subject line: Listen & Learn Customer Service Assistant.